Return Policy

Return Policy – JustShop

Thank you for shopping at JustShop. We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns
We accept returns within 7 days of delivery. To be eligible for a return:
- The item must be unused and in its original condition.
- It must be in the original packaging.
- You must have a receipt or proof of purchase.

Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Personal care items
- Gift cards
- Customized or personalized products

Refunds
Once we receive your returned item, we will inspect it and notify you of the status.
If approved, your refund will be processed to your original payment method within 7 working days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, contact us with details and a photo of the issue.

Return Shipping
You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

Customer Care: 9130338923
Email: support@justshop.shop
Address: PMGP Colony, Poonam Nagar, Andheri East, Mumbai – 400093